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SMS draws on it's 30 years of experience in the Spa, Wellness and Lifestyle markets to deliver the services needed to produce a successful and profitable facility.

Planning and preparation is an essential component of a successful Spa opening. It requires the proper design to maximize space as well as the best operational flow for the comfortability of the guest and staff.

This can help maximize the opportunity to create memorable spa experiences.

Wellness Programming

With the growth of the wellness industry, and to meet the needs of the wellness traveler, SMS works with owners, developers, medical spas, hotel & resorts, destination resorts, health, and wellbeing retreats to incorporate a strong wellness program into your brand identity and daily operations. Whether we are designing a full program for the body and mind through integrative and functional medicine, SMS will give you the tools to succeed in optimizing your wellbeing. 

As with any start-up business, the Business Plan is one of the most important items to have. This gives the owner or investor an outline of the vision, mission and the concept of the project as well as describes the market strategy and the conception of business. This will give the framework on how the financially position the business


Whether it is internal marketing strategies for all in-house market segments: pre and post-opening or external marketing strategies for local guests and membership programs. SMS has the experience and expertise to position your Spa to maximize spa traffic and exposure.  With the integration of an effective marketing plan, your Spa can operate at its true potential.


In the early development stages of opening a Spa, it becomes essential to have an estimated cost for FF&E and OS&E. Owners or developers are looking at the overall expense of the project, and not the requirements of daily operations. SMS offers flexible services tailored to our client's needs which helps ensure that the project opens on time and within budget. This service is essential both at the planning stage and the procurement and delivery stage if cost overruns, and late deliveries are to be avoided through under budgeting.

Budgets & Pro-forma

The Budget is a financial projection based on the size, location, demographics, and concept of the spa, along with other determining factors. SMS will create both a Budget along with a five-year Pro-forma, which will give the owner, or investor a five-year forecast and the assumptions that will support the Financial Pro-forma and help provide an understanding of the business model

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