Specialized Services

Spa Management Solutions offers a comprehensive suite of consulting services, covering the entire spectrum from initial concept development to design and day-to-day operations. Whether you're at the inception stage or require ongoing support, SMS has you covered. From conducting feasibility studies and crafting business and wellness plans to preparing pre-opening budgets and overseeing facility management, we provide a one-stop solution for all your spa needs.

CONCEPT

DESIGN

DEVELOPMENT

Feasibility Study & Research
Demographic Study
Strategy and Planning
SWOT Analysis
Goal & Theme Overview
Facility Specifications
Pre-Opeining Budget
5-Year Proforma
Forecasting
Business Plan
Capital Expenditure List
Critical Path

Design Services
Interior Design Flow
Equipment Selection & Cut Sheets
Spa & Wellness Service Menu
Product Selection
Treatment Creation
Suggested Computer Spa Software
Millwork & Cabinetry
Reception & Retail Layout
FF&E and OS&E

Wellness Programming
Modality Intergration
Procurement Schedule
Staff Structure & Cost
Recruiting & Staff Training
Pre-opening Training Programme
Budget Generation
Revenue Models
IT Support Training Selection

MANAGEMENT & CONSULTING

Operations Management
Conflict Resolution
Employee Engagement
Internal/External Marketing
Opening & Closing Duties
Treatment Protocal
Target Market & Demographics
Spa Director Development
Education

Enhancing Participation and Utilization
Social Media Invigoration
Promotion/Event Planning
Program Review & Optimization
Spa Policies & Procedures
Job Descriptions
Guest Service Excellence